People will forget what you said. People will forget what you did. But people will never forget how you made them feel.

Maya Angelou

Quotation #411

About This Quote

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Source: As quoted in Worth Repeating: More Than 5,000 Classic and Contemporary Quotes (2003) by Bob Kelly, p. 263 Additional Information: This Maya Angelou quote is one of the most popular sayings attributed to the poet. It means that over time, others may forget the exact things you said and did, but they will remember if you acknowledged them and made them feel good. Thus, the way to leave a positive lasting impression in life is to make those you care about feel loved. According to Forbes, the quote can even be applied to business -- customers prefer brands that make them feel good about their relationship with the product or service the brand provides.
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